FREQUENTLY ASKED QUESTIONS
Do you ship internationally / worldwide?
Yes, we provide FREE shipping for International Orders!
We ship worldwide to most countries. Region and currency will follow according to your location.
How do I track my order?
Order updates, including tracking information, will be available only on your account page and at www.99clover.com/orders
Contact Support
Product and general inquiries:
You can:
- Email us on support@99clover.com
- DM us on @99clover on Instagram
- Chat with us on +62-877-0206-2199 (via WhatsApp ONLY)
Tracking and shipping issues:
- Email us on 99cloversupport@gmail.com
For Website Functionality Issues:
- Chat with us on +62-811-225-6961 (via WhatsApp ONLY)
Account Security Tips
How to Ensure Your Account Security?
1. We value your security! To ensure you're always communicating with the right team, please note:
• This is the only official website for 99Clover Store.
• Always verify and be cautious of any communication that comes from other sources.
• We will never ask for your personal information (passwords, social security numbers, etc.) via email or phone unless you initiated the contact.
2. We want to remind you that all additional fee requests must be made through our official channels. We never solicit these requests through other channels. Please confirm with us if you receive any suspicious request.
How to Shop
Here's the step-by-step guide for a seamless shopping journey at 99Clover:
- Browse through the store.
- Select your desired product and click 'Add To Cart.'
- Proceed to checkout by providing contact and shipping details.
- Confirm shipping and payment methods.
- Complete the order.
Buyers will receive an order confirmation email with payment instructions.